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The Department of Regional Australia, Local Government, Arts and Sport (the Department) has created this privacy statement to demonstrate its commitment to protecting personal privacy.
The Department seeks to adhere to the Guidelines for Federal and ACT Government World Wide Websites developed by the Federal Privacy Commissioner. The following discloses our information gathering and dissemination practices for this website.
This privacy statement applies to all users who access this website.
If you have any questions about this privacy statement or if you have any privacy concerns, you should direct them to us by writing to:
The Privacy Officer
Department of Regional Australia, Local Government, Arts and Sport
GPO Box 803
CANBERRA ACT 2601
When you browse this website, our system automatically makes a record of your visit and logs the following information for statistical purposes:
- your server address;
- top level domain name (e.g.: .com, .net, .gov, .au, etc);
- the type of browser and operating system you used;
- date and time of your visit;
- the previous site visited;
- which pages are accessed;
- the time spent on individual pages and the site overall;
- which files were downloaded.
This information is analysed to determine this website's usage statistics.
However, no attempt will be made to identify individual users or their browsing activities except, in the event of an investigation, where a law enforcement agency (e.g. the Australian Federal Police) exercises a warrant to inspect our service provider's log files.
We collect no personal information about you unless you voluntarily choose to participate in an activity through this website that involves the provision of personal information, such as:
- sending electronic mail to this website;
- participating in a survey on this website;
- undertaking a payment or other transaction through this website;
- suggesting a link from this website to an external website.
If you choose not to participate in these activities, your choice will in no way affect your ability to use this website.
The Department uses session and persistent 'cookies' to identify users returning or navigating through the myregion website, any related mobile application or service session. A cookie is a small file supplied by the Department, and stored by your web browser or application software on your computer or mobile device when you access our Service. Cookies do not record any personal or secure information about you and do not identify you personally. (An explanation of cookies can be found at Wikipedia).
All session cookies are deleted when you end your current internet session or shut down your computer or mobile device.
The Department uses session cookies to allow us to track your movement between pages in our Services. This allows the Department to remember any information you have provided to the Service such that you do not have to enter it more than once and to customise any information and functionality presented to you to your specific needs.
For example, we may record when you have registered for a Service so that you remain logged in when moving between pages, or we may record the choices you make in an online form in order to present a customised outcome.
Persistent cookies are retained on your computer or mobile device between usage sessions and are deleted after a date set within the cookie expires.
The Department may use persistent cookies to remember information provided to a Service such that if you leave and return later the Service can be automatically customised to present information or functionality specific to your needs.
For example, we may retain any preferences you have set such that you do not need to set them each time you visit the Service, such as adjusting the text size, language or the content that appears on pages.
This information is only used to help you use our Service more efficiently not to track your movements across the internet, or to record private information about you.
Third party cookies
Third party cookies refers to cookies placed on your computer or mobile device by a party external to the Department when you visit one of the Department’s websites, applications or other services.
The Department only allows third party cookies from third party services providing reporting or other functionality that supports or improves your use of our Service. For information on which third party cookies are used in this Service, review the Third party services section below.
No attempt will be made by the Department to personally identify users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider's log files.
While you can visit and browse this Service without accepting cookies, we may not be able to provide the full range of services available through this Service.
Statistical Data Collection
The Department makes a record of visits to our Services and logs the following information for statistical purposes:
- the user's server address
- the user's top level domain name (for example .com, .gov, .au, .uk, etc)
- the date and time of access to the site
- pages accessed and documents downloaded
- the previous site visited
This information is collected for the following purposes:
- Service and system administration, including monitoring to prevent security breaches;
- enhancement of the Service to the user’s needs; and
- research and development
The data collected by these reporting systems is anonymous. Any system on this Service that records personal information about you, will specifically ask your permission first.
No attempt will be made to identify anonymous users or their browsing activities except in the event of an investigation where a law enforcement agency may exercise a warrant to inspect the log files.
Third Party Services
This Service may make use of third party services to extend its functionality or capability.
To the extent permitted by law, the Department and its employees and agents are excluded from liability (including liability by reason of negligence) for any loss, damage, cost or expense, whether direct, indirect, consequential or specific caused by use or reliance on the third party services used to extend the functionality or capability of this Service.
Due to the ongoing improvement and adjustment of this Service, the list of third party services used may not be completely accurate or up to date. The Department endeavours to update this list at regular intervals, however accepts no responsibility for the omission of any third party service from the list.
The specific third party services used in this Service may include:
Credit card information
If you choose to pay for a service or product using the secure credit card payment facility available at this site you will be asked to provide your credit card details, your name, a shipping address and your email address. These details are required so that we can ship your order and a tax invoice / receipt.
The Department of Regional Australia, Local Government, Arts and Sport does not store credit card details. All transactional data is stored on a secure site hosted by a Contracted Service Provider (EWAY). EWAY employs industry standard 128-bit Secure Socket Layer (SSL) security technology. SSL is cryptography technology that uses special codes (public and private keys) that encrypt credit card details and personal details sent over the Internet. SSL encryption turns these details into an unintelligible string of characters and symbols and makes it virtually impossible to decipher. In addition, if a message is somehow tampered with, SSL technology will detect the tampering and reject the message.
The Department of Regional Australia, Local Government, Arts and Sport will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our Internet Service Provider's logs.
Use of Personal Information Collected
Any personal information you choose to provide will only be used for the purpose for which it was provided and will not be disclosed to other persons or organisations without your prior consent or if required by law.
The Internet is an insecure medium and users should be aware that there are inherent risks transmitting information across the Internet.
Information submitted unencrypted via electronic mail or web forms may be at risk of being intercepted, read or modified. If you do not wish to email or send an online form to The Department, you can send mail by post, visit our contact page for details.
This site contains links to external websites and this privacy statement does not extend to external websites. The Department is not responsible for the privacy practices or the content of external websites. For more information, refer to our disclaimer statement.
Contacting the Privacy Commissioner
Advice about the Internet and personal information can be found on the Privacy Commissioner's website.
Community of Practice online forum
All information which is posted on the Community of Practice forums will be considered as Government Information. This information will therefore be applicable to the Freedom of Information Act 1982. As such it may be released to the public under an FOI request. We ask that you consider your obligations under the Freedom of Information Act 1982 when accessing the Community of Practice forums.